Why do I get UNKNOWN across - Computer, Web Browsing, Identity,Email and Firewall. My subscription is paid to 31/1/2016? Can someone please help? Really would like a phone number to call, you used to be able to speak to a "person" last time

Hi Patricia,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

Patricia, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG). Also have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat or phone support. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… will see your topic & respond.
AVG Guru

Hi Patricia,
What is current status, were you able to solve it or do you still need our assistance?
Thanks