Hello Chris,
We understand how something like this can really try your patience.
Please be informed that if you have installed the trial version you need to activate it with AVG Myaccount to make it as full version. Upon reviewing your account, I see that you have purchased AVG Protection. To activate it please follow the below article http://avgclick.me/ActivateZen . I suggest you to log out and then login again to get your issue fixed.
Please feel free to contact us for any further assistance. Thank you.
I downloaded a Trial version of AVG to see how it worked and after trying it I bought AVG pro. Now I keep getting messages saying that my trial is running out. Will this affect my protection when it runs out? Why is it when I have purchased the product does it not recognise that the trial version is no longer needed?
Hello Chris,
We understand how something like this can really try your patience.
Please be informed that if you have installed the trial version you need to activate it with AVG Myaccount to make it as full version. Upon reviewing your account, I see that you have purchased AVG Protection. To activate it please follow the below article http://avgclick.me/ActivateZen . I suggest you to log out and then login again to get your issue fixed.
Please feel free to contact us for any further assistance. Thank you.