Why do i not have protection i paid for 2 years good thru 2016

Hi Carol,

Can you please better describe your issue?
I resent you email with license just in case you didn't received it in first time.

Thanks

where is my new protection i just paid for 2 yrs good till 2016 if i don't have please refund my money and i will go somewhere else. carol

edit: email removed

You've posted your query in the wrong area! It should have been located here (https://support.avg.com/answers#!/feedtype=RECENT&dc=Windows&criteria=ALLQUESTIONS)

Hi Carol,

Can you please better describe your issue?
I resent you email with license just in case you didn't received it in first time.

Thanks