Why do we have to pay for free subscription

AVG Subscription
3

Hi Kim,

We're sorry for any inconvenience caused.
However, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.

1

Hello. We have received 2 months free subscription. We've terminated it in time. But now we see that you're withdrawing the money anyway. We are very surprised by that. Would you please cancel the money being withdrawn from our office on March 16th. (£39) Mvh Kim Antonisen

2

Hi Kim,

We're sorry for any inconvenience caused.
However, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.