Why do you claim to be able to fix non avg problems when you cannot fix avg problems?

AVG Performance
3

Hi Paul,

We understand your frustration. This is definitely not the experience we wanted you to have had & we're truly sorry for the discomfort caused.
As we've informed you in your previous post, your concern has already been escalated to our highest level of support.
Furthermore, upon checking your account, we can see that you've contacted our tech support about an hour ago. They've worked on your AVG Driver Updater, checked the status with all your AVG programs and confirmed that all of them are working properly.
Would you be so kind as to confirm whether all your AVG programs are working properly and that your issue has been resolved?
Awaiting your response.

1

Weeks after having reported products not working and nothing being done to rectify the problems have I not got a refund?Do you treat all your clients the same or am I being selected for special non treatment?

2

Hi Paul,

We understand your frustration. This is definitely not the experience we wanted you to have had & we're truly sorry for the discomfort caused.
As we've informed you in your previous post, your concern has already been escalated to our highest level of support.
Furthermore, upon checking your account, we can see that you've contacted our tech support about an hour ago. They've worked on your AVG Driver Updater, checked the status with all your AVG programs and confirmed that all of them are working properly.
Would you be so kind as to confirm whether all your AVG programs are working properly and that your issue has been resolved?
Awaiting your response.