Why do you show I don't have AVG security on my computer that I recently paid for?

AVG Protection
3

Hello Howard,

Upon checking your account, we can see that you've already raised a refund request for your AVG Internet Security (Multi-Device) subscription.
We'd like to inform you that our concerned team have already processed refund for your AVG Internet Security (Multi-Device) subscription & have sent an email confirmation.
Please check your inbox/spam folders to find the email. Let us know if you have further queries.

1

Why do you say that I have no security on my computer when I bought it recently.

2

Hello Howard,

Upon checking your account, we can see that you've already raised a refund request for your AVG Internet Security (Multi-Device) subscription.
We'd like to inform you that our concerned team have already processed refund for your AVG Internet Security (Multi-Device) subscription & have sent an email confirmation.
Please check your inbox/spam folders to find the email. Let us know if you have further queries.