Hello Janet,
We are here to help.
May I know what exactly happens when you try accessing the google accounts or surfing the net? Does the issue is with a particular browser or with all?
If you encounter with any error message, provide us with the screenshot of the same to check and assist further.
Are you using the free version of AVG AntiVirus on your PC? If yes, share the version of it (open AVG program > Menu > About).
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Can't check gmail or pull up google or even search anything. Why. How can I fix it.
Hello Janet,
We are here to help.
May I know what exactly happens when you try accessing the google accounts or surfing the net? Does the issue is with a particular browser or with all?
If you encounter with any error message, provide us with the screenshot of the same to check and assist further.
Are you using the free version of AVG AntiVirus on your PC? If yes, share the version of it (open AVG program > Menu > About).
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.