Hello Gregory,
We apologize for the inconvenience.
We will definitely help you clarify the issue.
We advise you specify the network your connected to be "trusted" using the below steps:
1. Open AVG Internet Security and click the Web & Email tile on the main application screen.
2. Click Open above Enhanced Firewall and Select the Networks tab.
3. Click Show settings next to your connected network, then choose the option "I trust this network".
Please monitor and let us know if the issue with AVG Secure VPN is resolved.
Thank you.
I have to keep calling tech support because AVG VPN stops my internet access. Ive had to reset my whole system twice and just about once monthly it prevents my internet access whereby I cant get anything...and the box reads Im not connected while my computer says I'm actually connected to the internet. It gets old, and I own virtually every program you offer...and have for years. Uts getting old, folks.
Hello Gregory,
We apologize for the inconvenience.
We will definitely help you clarify the issue.
We advise you specify the network your connected to be "trusted" using the below steps:
1. Open AVG Internet Security and click the Web & Email tile on the main application screen.
2. Click Open above Enhanced Firewall and Select the Networks tab.
3. Click Show settings next to your connected network, then choose the option "I trust this network".
Please monitor and let us know if the issue with AVG Secure VPN is resolved.
Thank you.
We apologize for the inconvenience.
We will definitely help you clarify the issue.
We advise you specify the network your connected to be "trusted" using the below steps:
1. Open AVG Internet Security and click the Web & Email tile on the main application screen.
2. Click Open above Enhanced Firewall and Select the Networks tab.
3. Click Show settings next to your connected network, then choose the option "I trust this network".
Please monitor and let us know if the issue with AVG Secure VPN is resolved.
Thank you.