Why does my computer freeze every time I run a Whole Computer Scan?

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5

John, Please try unchecking "Scan system environment" in scan settings (Advanced Settings - Scans) & see if the scan completes. 
AVG Guru

4

Thanks Alan for the advice! You fixed the problem! :slight_smile:

1

When I run the whole computer scan, it scans for a while.  About 2 minutes in, it stops scanning then the whole computer locks up.  Can I fix this?

2

Thanks Alan for the advice! You fixed the problem! :slight_smile:

3

John, Please try unchecking "Scan system environment" in scan settings (Advanced Settings - Scans) & see if the scan completes. 
AVG Guru