Why does my Optimal Location change on its own

AVG VPN
5

Here is the screenshot:

Here is the screenshot

4

Hello Steven,

We regret the inconvenience caused. This isn't the expected behaviour of the AVG Secure VPN.
Please let us know how you've narrowed it down that the optimal location of your AVG Secure VPN has changed to Netherlands.
If your AVG Secure VPN is displaying the optimal location as Netherlands, please share us it's screenshot.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, please try changing the location of your AVG Secure VPN to a different server (preferably located in the United States or one that is nearest to you) and check if you can send/receive emails.
Thanks in advance.

1

When I connect to the internet after I turn on my computer, I noticed that the optimal location for my VPN changes. I'm in the upper midwest, so my vpn is set to Chicago.  But when I restart the computer, my optimal location changes to the Netherlands.  Now, as a result of this change without me being aware that the change was made, whenever I try to send out any emails they are blocked. Now, my email is blacklisted.  Why would my VPN location change to the Netherlands, an area that is a notoriously bad place to be on the internet?

3

Hello Steven,

We regret the inconvenience caused. This isn't the expected behaviour of the AVG Secure VPN.
Please let us know how you've narrowed it down that the optimal location of your AVG Secure VPN has changed to Netherlands.
If your AVG Secure VPN is displaying the optimal location as Netherlands, please share us it's screenshot.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, please try changing the location of your AVG Secure VPN to a different server (preferably located in the United States or one that is nearest to you) and check if you can send/receive emails.
Thanks in advance.

2

Thank you for sharing the screenshot, Steven.

We've checked the screenshot and we request you to reinstall your AVG Secure VPN and check if the issue persists.
We've sent you an email with further instructions. Please check your inbox/spam folders for the email and use it to revert to us.