Why has payment been taken from my credit card when not authorised?

AVG Subscription
3

Hello Christine,

You have been charged for the renewal of AVG Internet Security - Unlimited Devices (1 year subscription) as it auto renewal enabled.
The refund ticket has already been raised from your end.
Keep checking your email to know about its status.
Your patience is much appreciated.

1

THIS IS A DISGRACE.  I BOUGHT A YEAR'S SUBSCRIPTION TO AVG ONLY.  A PAYMENT OF £49.99 HAS BEEN TAKEN FROM MY CREDIT CARD WITHOUT AUTHORISATION.  HOW CAN THEY DO THIS??  I  HAVE NO NEED OF AVG COVER.

2

Hello Christine,

You have been charged for the renewal of AVG Internet Security - Unlimited Devices (1 year subscription) as it auto renewal enabled.
The refund ticket has already been raised from your end.
Keep checking your email to know about its status.
Your patience is much appreciated.