Why have I been charged

AVG Subscription
3

Hello Pippa,
We regret for the inconvenience. Upon checking your account, we see that you  have 2 active AVG Antivirus program. One is valid till 2017.10.4 and another license is good till 2018.5.6. If you wish to get refund for the latest update, please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email. Thank you!

1

I have seen a payment for just over £34 come out of my account, what is this for?  I could not even log into my account as you dont have my email address until now as I have just created an account.

Please contact me direct on my email address I have provided.

Thank you

2

Hello Pippa,
We regret for the inconvenience. Upon checking your account, we see that you  have 2 active AVG Antivirus program. One is valid till 2017.10.4 and another license is good till 2018.5.6. If you wish to get refund for the latest update, please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email. Thank you!