Why have I paid £200+ for a one year fees

I have said about the problem. What do I do now

Hi George,

We are really sorry to know this.
We will check and help you with this concern.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.

Hi George,

We are really sorry to know this.
We will check and help you with this concern.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.