Hello Greg,
I understand the inconvenience caused. You can contact our chat/phone support team by clicking here.
Regarding your activation issues: You have purchased AVG Anti-Virus for two windows computer, may I know if you're trying to install/activate it on your third computer/device?
If yes, then you have to upgrade/increase your AVG Antivirus license for 3 computers.
Best regards,
Alok.
Why have I paid my renewal for AVG Anti virus up until the 18/01/2019 and now being asked for paymen
My renewal has been paid up until the 18/01/2019 however you are requesting payment and saying We are not covered by Anti Virus protection for 3 devices or more. Understand payments will be deducted when required to be renewed automatically until we cancel with you.
Not impressed and find it annoying to not even be able to access the CHAT line as it does not load.
Would much prefer to talk to a human. How is it every second enquiry is someone wanting to delete their accounts?. Could it be the same thing is happening to them.
I await your reply and a resolution to this problem.
Greg
Not impressed and find it annoying to not even be able to access the CHAT line as it does not load.
Would much prefer to talk to a human. How is it every second enquiry is someone wanting to delete their accounts?. Could it be the same thing is happening to them.
I await your reply and a resolution to this problem.
Greg
Hello Greg,
I understand the inconvenience caused. You can contact our chat/phone support team by clicking here.
Regarding your activation issues: You have purchased AVG Anti-Virus for two windows computer, may I know if you're trying to install/activate it on your third computer/device?
If yes, then you have to upgrade/increase your AVG Antivirus license for 3 computers.
Best regards,
Alok.
Greg, I'm afraid to only AVG prog that's compatible with iOS is Secure VPN which is a separate purchase (https://www.avg.com/en-us/secure-vpn#ios).
AVG Guru
No attempting to use it on the desktop computer, but have also got 2 iPads and an iPhone which should be covered. Understand we are paying for several devices to be covered…