Why have you charged me?

AVG Subscription
3

Hi Jane,

We acknowledge your refund request.
However, upon checking your account, we're unable to find any AVG subscriptions/charges. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.

1

Why have you charged me £53.99 for DRI*AVG technologies? I have not used your products for ages if ever. Please refund this money immediately and unsubscribe me from any future dealings with your company or payment to you.

2

Hi Jane,

We acknowledge your refund request.
However, upon checking your account, we're unable to find any AVG subscriptions/charges. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.