A few months ago I put the free trial of AVG Antivirus on my computer and I forgot to cancel it and y’all charge it in PayPal, but since I liked how it went I didn't care and I didn't claim it. The problem here is that a second AVG TuneUp subscription appears that I did not do at any time and they just charged me about €25??? Could you refund my subscription money?
Hello Alba,
We are really sorry for the inconvenience caused to you.
We will check and help you with this issue.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.