Why I pay for nothing?

I was very surprised to see today (24.12.2022) that you have charged me with € 93.99 for the purchase of one of your products (DRIAVG Technologies). Also on 09.12.2021 you have charged me with 89,99€!! The products I bought from you are unknown to me. No product of the company DRIAVG Technologies  is installed on my computer and even a product so expensive. I urge you to stop these charges and refund me 183,99€. I was forced to  cancel my NBG card. I am delivering this letter to my lawyer today and any new charges will be considered theft.
Georgios Kotis

Hi George,

Please accept our apologies for the inconvenience this has caused you.
We'll certainly look into this, clarify your charges and help you accordingly.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Hi George,

Please accept our apologies for the inconvenience this has caused you.
We'll certainly look into this, clarify your charges and help you accordingly.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.