Why I'm I still getting charged?

Hi Jade,

We're glad to look into this & clarify. 
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.

I changed my Account to the free one because I can't afford to pay anymore to pay for Pro or Ultimate
please stop taking money out of my bank account I need to eat this month

Hi Jade,

We're glad to look into this & clarify. 
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.