Why is a 30 day trial given when you sign up but not able to use it?

Hello Sandra,

We are really sorry to know this.
We will check and help you with this issue.
We have sent you an email informing about the AVG product details and pleasereply to that email for further assistance.
Thank you.

I signed up for 1 year with a 30 day trial and my PayPal account was used. I cannot use the trial until the one year subscription is charged in a month. What good is a trial when you cannot use it fully?

Hello Sandra,

We are really sorry to know this.
We will check and help you with this issue.
We have sent you an email informing about the AVG product details and pleasereply to that email for further assistance.
Thank you.