Just sent that off. Thank you.
OK, I'll send you the e-mail with the link to join the remote session in a few moments. Please connect to it so specialist can analyze and fix this unpleasant situation.
Thanks
Just sent that off. Thank you.
After a series of interactions with the support team that went NOWHERE and everyone asking for the same information every time as if they had no knowledge of the files I've submitted and this thread in your forum I still have no resolution and this process is still being run by your logging server on my computer - and it's still known malware.
Why is the logging server running a known piece of adware/malware and how can I get rid of it? Sponsor.adverstitial.com - see screenshot
Hi Lydia,
I'm really sorry to hear about your experience. I've checked our records and found that the remote connection with specialist was offered to you. Have you connected to that session?
Thanks
After a series of interactions with the support team that went NOWHERE and everyone asking for the same information every time as if they had no knowledge of the files I've submitted and this thread in your forum I still have no resolution and this process is still being run by your logging server on my computer - and it's still known malware.
OK, I'll send you the e-mail with the link to join the remote session in a few moments. Please connect to it so specialist can analyze and fix this unpleasant situation.
Thanks