Hello András.
We are sorry to hear that you find difficult to contact our customer care.
Our billing team is easy to contact from our official support website: Support.avg.com.
Regarding the denied emails, it looks like you tried to respond to the automatic renewal notification emails.
I am afraid they are sent from no-reply email addresses.
I have cancelled the automatic renewal for the 60 day trial as per our request, and I assure you will not be charged.
If you need anything else, do not hesitate to let us know.
I have received a reminder that I have a valid order ( Nbr: 25875xxxxxx ) which is for a trial periode ending 18 Jan 2021 and the my Credit Card will be charged with HUF 9990.-? Yes I downloaded your free antivirus product, but when I realized that it has payable attachments, I uninstalled it and downloaded an other product. For two days I tried to contact AVG both internationally and locally, alas in vain. Your company is simply not available, I always got denied emails, invalid phone numbers. What on earth can I do to get this order(?) cancelled for good?
Hello András.
We are sorry to hear that you find difficult to contact our customer care.
Our billing team is easy to contact from our official support website: Support.avg.com.
Regarding the denied emails, it looks like you tried to respond to the automatic renewal notification emails.
I am afraid they are sent from no-reply email addresses.
I have cancelled the automatic renewal for the 60 day trial as per our request, and I assure you will not be charged.
If you need anything else, do not hesitate to let us know.