Hello Abel,
I understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? we request you to submit false positive please submit it via the following link http://samplesubmit.avg.com/false-detection and our senior level technician will contact you with more details after the analysis. If you feel that "Lifesize Cloud" is safe you can add it in exception list http://avgread.me/18WB2dg .
Please feel free to contact us for any further assistance. Thank you.
Hello, I'm curious as to why "Lifesize Cloud" software comes up as a threat.
That software is the software that we use for telemedicine, but if there is something particularly wrong with it, it'd be really nice to know. If it's a false positive, that's fine and understandable, but if not, I'd like to avoid using software that turns out to have been malicious for something as important as HIPAA compliant telemedicine software.
Thank you
Hello Abel,
I understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? we request you to submit false positive please submit it via the following link http://samplesubmit.avg.com/false-detection and our senior level technician will contact you with more details after the analysis. If you feel that "Lifesize Cloud" is safe you can add it in exception list http://avgread.me/18WB2dg .
Please feel free to contact us for any further assistance. Thank you.