Hello Cathy,
We apologize for the inconvenience caused. As your query is regarding mobile device, we request you to contact our AVG mobile support from the below link. They will be the best to help you with this. Here is the link: https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus
Thank you.
I bought a 2017 Samsung A5 a week ago & downloaded AVG Pro . Everything was fine until today (May 16 2017). Now AVG is telling me I have a malware that is the settings & says I can't delete it but I have to disable it. When I click the disable from the AVG app it does nothing. Doesn't fix it. I have uninstalled AVG a few times & reinstalled. Nothing is working. How do I fix this problem I am concerned about my phone security. Did I waste my money on this antivirus? Once when I had uninstalled it I decided to try a different free antivirus & did a check up scan with No Threat results. Samsung security on phone checked & founds no threats or viruses. So what gives. What's wrong with my AVG Pro???
Hello Cathy,
We apologize for the inconvenience caused. As your query is regarding mobile device, we request you to contact our AVG mobile support from the below link. They will be the best to help you with this. Here is the link: https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus
Thank you.
Cathy, AVG Android support is provided through email only.
AVG Guru