Why is my Purchase of tune up ot showing on my acount?

Hello William,

I am sorry to hear that. I am unable to pull any recent purchase of AVG TuneUp unlimited in your computer. Is there any other information associated with this purchase? I have send you an email, please reply to that email with the necessary information on this recent purchase.

I bought AGV Tune up unlimited, but nothing is showing in my account, also will not load onto my laptop
Hello William,

I am sorry to hear that. I am unable to pull any recent purchase of AVG TuneUp unlimited in your computer. Is there any other information associated with this purchase? I have send you an email, please reply to that email with the necessary information on this recent purchase.