Why is printer offline when VPN is on?

Hi John,

We are sorry to hear this.

Are you using the Wireless printer?

If you have a wireless printer, you should always disable VPN before trying to print.
Because VPN software intercepts local network traffic and reroutes it to the remote network, users experience difficulty printing to devices on the local network. Though printers directly connected to a local computer should continue to work just fine, printers on a local area network (wireless) may become unavailable while connected to a VPN. I hope this helps
Why is my printer offline when VPN is turned on? I have to turn off VPN every time I want to print and even then there is a delay in being able to print.

Hi John,

We are sorry to hear this.

Are you using the Wireless printer?

If you have a wireless printer, you should always disable VPN before trying to print.
Because VPN software intercepts local network traffic and reroutes it to the remote network, users experience difficulty printing to devices on the local network. Though printers directly connected to a local computer should continue to work just fine, printers on a local area network (wireless) may become unavailable while connected to a VPN. I hope this helps