Why isnt cancelation more user friendly?

Hi Scott,

You can cancel the automatic renewal by following this http://avgclick.me/cancelautorenewal guide. I also recommend reading through this http://avgclick.me/SlowdownAfterInstall article.

Let me know how it goes.

I am not one bit happy with this product. On my netbook, my laptop, and even my desktop computer, this program ties up the processor so much, all three computers become almost entirely unuseable. You say it works in the background, except on my computers it has the processor so busy none of them will respond in any resonable time period. I have removed your offending product from all three, and have recovered full use of them. But I keep getting renewel emails. I dont want to renew, I want to completely remove my profile from your databanks. I dont want AVG in any form or fashion ever again.

Hello Scott

I am sorry to hear about your issues. I have used AVG for years and have never experienced  issues with my computer. But as to your issue ther  should be an unsubscribe  option in the mails being sent to you.  If this dosen't work you can just change your e-mail on your account to one you don't use i believe. 

 

How could AVG change to hopefully get you back as a user? Would love to hear your constructive feedback. 

Hi Scott,

You can cancel the automatic renewal by following this http://avgclick.me/cancelautorenewal guide. I also recommend reading through this http://avgclick.me/SlowdownAfterInstall article.

Let me know how it goes.