Why it keeps turn off the sheild? i already paid for this

AVG Protection
3

Hello Rholand,

We have sent you an email requesting the screenshot to assist you further. Please revert us with required info. Thank you!

1

please give me your email were i send you the screenshots

2

Hello Rholand,

We have sent you an email requesting the screenshot to assist you further. Please revert us with required info. Thank you!