Why money out my bank when no account with you

AVG Protection
3

Hello Maxine,
I apologize for any inconvenience caused. I have sent you an email, please reply to my email with the requested information to assist you further.
Best regards,
Alok.

1

I am very angry I don't have an AVG account with you but your trying to take money from my bank. I have been to bank to block you I have not got a laptop so don't need this. Invasion of privacy from previous years. Get you act together
I DO NOT WANT YOUR PRODUCT. 
Maxine Weetman

2

Hello Maxine,
I apologize for any inconvenience caused. I have sent you an email, please reply to my email with the requested information to assist you further.
Best regards,
Alok.