Why no Order history?

Hello Adrian.
I am sorry to hear that. While verifying your record you have no active subscription under your account and that's the reason you couldn't find any subscriptions under AVG My Account. Please feel free to contact us back for further assistance.
Thank you.

been using avg security for years and my online account shows "We have found no records of your orders in our system" - same for subscriptions (whatever they are?)

any ideas?

thanks in advance

this is bizarre, can you check "AVG Order reference number: 30-1805334" - bought back in april

Hello Adrian,
Upon checking your account using the order ID 30-1805334, your program AVG Internet security has been requested for refund and the refund request has been completed. There is no active subscriptions in your account. If you wish to purchase the AVG program, please use this link to contact AVG Sales support. https://support.avg.com/support_sales?l=en_US
Please feel free to contact us back for any further assistance. Thank you.