Why offer AVG Secure VPN mine expires 1 December 2021?

AVG Protection
3

Hi Joan,

We're glad to look into this & clarify.
Upon checking your account, we see that you've an active subscription of AVG Secure VPN, as you've mentioned.
Would you be so kind to clarify whether you receive the offer through email or notification from the program?
If it is through program, please share us the screenshot of it for better clarity.

1

I have just been offered AVG Secure VPN - I already have that renewed until 1 December 2021 see your email dated 16 Nov. 2019 (06.32). What is the problem here?

2

Hi Joan,

We're glad to look into this & clarify.
Upon checking your account, we see that you've an active subscription of AVG Secure VPN, as you've mentioned.
Would you be so kind to clarify whether you receive the offer through email or notification from the program?
If it is through program, please share us the screenshot of it for better clarity.