Why should I pay for a free trial (60 days) AVG as a 1-year subscription

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3

Hi Aleksandr,

We will help you to clarify the charge.

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1

I had the imprudence to try AVG Internet Security (60 days free) and now they force me to pay for an annual subscription for this product without asking if I want to work with it after trying this product.
Original order number: 1001641552420
Original order date: May 19, 2020
Subscription expiration date: July 19, 2020
Payment amount: PLN 220
After the trial period, I don't want to work with AVG Internet Security. I don’t know how to get rid of having to pay for a product I don’t want to use. The problem is that when using the trial period, you need to submit your credit card details and now AVG, without asking me about my consent to use this product, billed my bank. So far I have managed to block the payment but I do not know what to do next. Never before have I met such an aggressive policy in working with a client.

2

Hi Aleksandr,

We will help you to clarify the charge.

It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us