Hi Robert,
We acknowledge your request and would be glad to clarify the charges.
The charge of 79.99 wasn't found on your current account of AVG. Hence, sent an email for you to provide all possible email addresses and the screenshot of bank statement that shows this charge which will help us to locate the exact account.
If the e-mail is not found in your inbox, do check your spam/junk folders as well. Thank you.
Hi Robert,
We acknowledge your request and would be glad to clarify the charges.
The charge of 79.99 wasn't found on your current account of AVG. Hence, sent an email for you to provide all possible email addresses and the screenshot of bank statement that shows this charge which will help us to locate the exact account.
If the e-mail is not found in your inbox, do check your spam/junk folders as well. Thank you.
last year my wife in December agreed to AVG protection and paid 19.99 on 22nd April 79.99 was taken from my account, i did not authorise it and was told by my bank it was a recurring transaction, how can it be 79.99
i am to say the least very angry with this, she signed up on line i have no other record, the bank says i need to make contact with AVG, SPOKE ON PHONE GOT NO WHERE RECOGNISED THE 19.99 BUT NOT THE 79.99
i want a refund or will be issuing county court proceedings, cannot understand a reputable company robbing me of my money, please email back with some sense.