Why was money taken out off my account with out my permission

AVG Subscription
2

Hello Joanne,

We'd be glad to clarify the charges for you.
The recent charges of 99.99 AUD is for the renewal of AVG Internet Security Multi-devices subscription on January 11, 2019 as auto-renewal was enabled during the initial purchase.
We can assure you that we have not processed any unauthorized payments from your card or account. We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Are you referring to this renewal?

3

Hello Joanne,

We'd be glad to clarify the charges for you.
The recent charges of 99.99 AUD is for the renewal of AVG Internet Security Multi-devices subscription on January 11, 2019 as auto-renewal was enabled during the initial purchase.
We can assure you that we have not processed any unauthorized payments from your card or account. We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Are you referring to this renewal?

1

I just had money taken out off my account with out my permission 
PLEASE REFUND