Sounds like the problem I had with program updates for build 4592 (database updates worked). I just updated to build 4716 via control panel - uninstall a program - AVG - change - update. I had earlier deleted temporary update files, but that by itself did not ressult in a program update. I have now taken the steps in Alan's link above, but those settings should have been default because I never changed them.
Hi Bruce,
If it doesn't solve it please provide us with diagnostic output using this tool (http://http://www.avg.com/filedir/util/AVG_SysInfo.exe) and please add detailed description of issue.
Thanks
Sounds like the problem I had with program updates for build 4592 (database updates worked). I just updated to build 4716 via control panel - uninstall a program - AVG - change - update. I had earlier deleted temporary update files, but that by itself did not ressult in a program update. I have now taken the steps in Alan's link above, but those settings should have been default because I never changed them.
Michael, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=Update-failed-or-not-working-in-AVG).