WI-FI internet connected but not identified

Hello Casey,
I'm sorry to hear about this. I request you to install AVG Ultimate (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate). After that, please change AVG Firewall network profile to private (open AVG Internet Security > menu > settings > components > firewall > customize > network profile > change all the network public to private), please go to Firewall customize settings again > scroll down > click on system rules > enable all the system rules if it's not configured, please click OK and check if you can access all the websites with enabled AVG Internet Security.
Best regards,
Alok.

After I downloaded and activated my AVG Pro software, I can not connect to the internet with wi-fi.   It keeps having the message that I'm connected but the it is not identified and I can not access the internet.   I did uninstall the program and I want to reinstall it again, but what do I need to do to connect to the internet?

Hello Casey,
I'm sorry to hear about this. I request you to install AVG Ultimate (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate). After that, please change AVG Firewall network profile to private (open AVG Internet Security > menu > settings > components > firewall > customize > network profile > change all the network public to private), please go to Firewall customize settings again > scroll down > click on system rules > enable all the system rules if it's not configured, please click OK and check if you can access all the websites with enabled AVG Internet Security.
Best regards,
Alok.