Hi Frances,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
From your description, it seems to be unusual. Our technicians will not redirect you to other organization, unless if it is a hardware issue or out of our scope.
It seems that you've reached a different support. Reason being, we're unable to find any recent incidents under your account.
Initially, please clarify how you reached that support. Did you reach through phone? If so, please provide us the number used to reach the support.
You can reach our support by visiting this link.
AVG transfered me to a company called Infotech web solutions, for help. The company is trying to sell me a 3 year subscription. I post poned the Infotech company until July 3 2023, due to lack of funds. Since I have had second thoughts. I am not convinced this company is authorized to sell me a services over riding AVG. CAN ANYONE HELP ME… I tried to talk to AVG on the telephone about this issue and could get no advise from AVG front line operators. I need advise on how to contact a person who can help.
Hi Frances,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
From your description, it seems to be unusual. Our technicians will not redirect you to other organization, unless if it is a hardware issue or out of our scope.
It seems that you've reached a different support. Reason being, we're unable to find any recent incidents under your account.
Initially, please clarify how you reached that support. Did you reach through phone? If so, please provide us the number used to reach the support.
You can reach our support by visiting this link.