Hello Jane,
We will certainly look into this for you.
To better understand your problem, allow me to ask you some questions. Does the issue occur with both devices (windows PC and android phone)? How do you narrow it down to AVG? Did you change the type of internet connection and verify the status?
We'd also like to clarify that you have an active subscription of AVG Internet Security (3 computers) valid till January 11, 2021 and is meant to use on windows PC platforms. Do you have AVG AntiVirus free on your android phone?
Awaiting for your response and eager to help you further.
AVG has turned off my wifi connections for my S9 got it on laptop and husband phone can anyone help I have a full subscription
Hello Jane,
We will certainly look into this for you.
To better understand your problem, allow me to ask you some questions. Does the issue occur with both devices (windows PC and android phone)? How do you narrow it down to AVG? Did you change the type of internet connection and verify the status?
We'd also like to clarify that you have an active subscription of AVG Internet Security (3 computers) valid till January 11, 2021 and is meant to use on windows PC platforms. Do you have AVG AntiVirus free on your android phone?
Awaiting for your response and eager to help you further.