Hello Robert,
We're sorry for the inconvenience caused.
Open AVG Secure VPN program window.
Click on "gear" icon to get into its settings.
Click on "network security" and check whether "Activate Kill Switch" is enabled.
If yes, uncheck the box and check the status.
Hi Avinish,
Tried connecting to a different server, that caused me problems with my regular sites as they thought I had been hacked due to the different location? But it didn’t solve the problem either?
Have un-installed and re-installed, it was ok for the first day or so but I’m still getting the same issues?
Regards
Rob
When game playing on web based platforms, the Secure VPN keeps switching off / disengaging from the internet which my platform then makes me re-start from scratch and loses the progress that I’ve made since the last start?
Why does the VPN keep drop out like this even when my internet is still connected?
Many thanks
Kind Regards
Rob
Why does the VPN keep drop out like this even when my internet is still connected?
Many thanks
Kind Regards
Rob
Thank you for updating the status, Robert.
In order to analyze the root cause, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check in spam and junk folders.
In order to analyze the root cause, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check in spam and junk folders.
Hi Avinish,
Tried connecting to a different server, that caused me problems with my regular sites as they thought I had been hacked due to the different location? But it didn’t solve the problem either?
Have un-installed and re-installed, it was ok for the first day or so but I’m still getting the same issues?
Regards
Rob
Tried connecting to a different server, that caused me problems with my regular sites as they thought I had been hacked due to the different location? But it didn’t solve the problem either?
Have un-installed and re-installed, it was ok for the first day or so but I’m still getting the same issues?
Regards
Rob
Hello Robert,
We're sorry for the inconvenience caused.
Open AVG Secure VPN program window.
Click on "gear" icon to get into its settings.
Click on "network security" and check whether "Activate Kill Switch" is enabled.
If yes, uncheck the box and check the status.
We're sorry for the inconvenience caused.
Open AVG Secure VPN program window.
Click on "gear" icon to get into its settings.
Click on "network security" and check whether "Activate Kill Switch" is enabled.
If yes, uncheck the box and check the status.
Hi Balasubramanian,
the "Kill Switch" is already de-activated?
Thank you for checking it for us, Robert.
Please try to connect to a VPN server at different location in AVG Secure VPN.
If the issue persists, please uninstall and reinstall AVG Secure VPN to verify the issue.
Please try to connect to a VPN server at different location in AVG Secure VPN.
If the issue persists, please uninstall and reinstall AVG Secure VPN to verify the issue.