Will I get confirmation (apart from email)

Mac products
3

Hello Chris.
Thank you for choosing AVG. 
First of all, please do not share the activation code or other AVG account related information in public post for security reasons. 

Regarding your concern, it looks like you did not activate AVG using the paid activation code. Click this link (https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security) for instructions on how to activate AVG Internet Security.

1

[ACtivation code removed]
I have a Premium AVG product but when I click on the icon I get a message saying :grin: I have only got a basic version. Is this normal?

2

Hello Chris.
Thank you for choosing AVG. 
First of all, please do not share the activation code or other AVG account related information in public post for security reasons. 

Regarding your concern, it looks like you did not activate AVG using the paid activation code. Click this link (https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security) for instructions on how to activate AVG Internet Security.