Will not except my license or activate avg ultimate

AVG Protection
3

Hello Melody,
We regret for the inconvenience caused. Unfortunately we couldn't pull up your products under provided email id. We will be sending you an email containing the required details please reply back to the email so that we could pull up your account and assist you better in resolving your issue.
Thank you.

1

will not except my license

2

Hello Melody,
We regret for the inconvenience caused. Unfortunately we couldn't pull up your products under provided email id. We will be sending you an email containing the required details please reply back to the email so that we could pull up your account and assist you better in resolving your issue.
Thank you.