Will not let my portable external harddrives open

AVG Protection
3

Hello Christy,
I do understand the inconvenience you have faced, I will definitely try my best to fix it for you. I see that you have an active AVG TuneUp - Unlimited subscription. Do you also have AVG AntiVirus installed on your PC? May I know if the issue has started since running TuneUp maintenance or after you installed AVG Anti Virus/Internet Security?

1

I just bought AVG and now my external drives won't open up… what am I suppose to do… I need these open for work tomorrow… I have tried everything but nothing works… help me…

2

Hello Christy,
I do understand the inconvenience you have faced, I will definitely try my best to fix it for you. I see that you have an active AVG TuneUp - Unlimited subscription. Do you also have AVG AntiVirus installed on your PC? May I know if the issue has started since running TuneUp maintenance or after you installed AVG Anti Virus/Internet Security?