Will not open and load program/ says not connected to internet, Yes I am

AVG Performance
1

will not open and load program/ says I'm not connected to the internet, yes I am.

3

Hello Gregg,
Sorry for the inconvenience caused. Please confirm us the name of AVG program related to the issue. Could you please provide us the exact error message which will help us in identifying the exact issue and assist you better.
Thank you.

2

Hello Gregg,
Sorry for the inconvenience caused. Please confirm us the name of AVG program related to the issue. Could you please provide us the exact error message which will help us in identifying the exact issue and assist you better.
Thank you.