Hello Linda. I am sorry to hear this. I do understand that you are trying to install AVG Internet security again. Could you please tell me the exact error message you are getting ? Thank you.
I just tried again to repair and the error message is as following.
writing config value failed
Severety : Error
Error Code: 0xC0070643
Error message: Gereral internal error.
Additional message: MSI Engine: failed to install the product@AVGMSI_Error 27028
Writing config value failed (0xE001003E
context: AVG product installation MSI action failed
go online to learn more about this issue
Now this is different to what i was receiving before but the other message doesnt come up any more.
How can I get AVG back. I paid for a two year registration and now i have nothing. I went back to win 8 but each time I try to reinstall AVG it comes up with errors. Have tried to contact on line support but not getting any answers. Im in my 60s and cant afford to get someone out to fix this for me. Please help…
Linda
- Run the AVG installation again. To download, install and activate AVG Internet Security program please follow the instructions mentioned in the following article: http://bit.ly/1DXPL5z .
NOTE: If the issue persists please try running the AVG BFE fix tool alone in Safe Mode. To boot your PC in Safe Mode please follow the instructions mentioned in this link: http://avgread.me/1JwmD6g . If the issue still persists please do let us know. Thank you.
Hello Linda. I am sorry to hear this. I do understand that you are trying to install AVG Internet security again. Could you please tell me the exact error message you are getting ? Thank you.
- Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
4) Second step is to use AVG BFE Fix tool. To download AVG BFE Fix Tool please click on the following link: http://download.avg.com/filedir/util/AVG_BFEfix.exe .
5) Run the downloaded file, click Accept to confirm the license agreement, and then click Continue. Your computer will be automatically restarted.
Hello Linda.
I apologize for the inconvenience caused. Please follow the article to get the issue fixed http://avgread.me/1O9GCqv . Please feel free to contact us back for any further assistance. Thank you.
I just tried add/remove features and it went through the whole lot and came up with the same error as in the last message to you.
No good, still wont install the program. same messages as last time
Hello Linda, Sorry for the inconvenience caused. I would request you to follow the below mentioned instructions once:
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.