Hello Terry,
We're sorry for the inconvenience this has caused you.
Please share us a screenshot of the threat pop-up you keep receiving, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance!
keeps popping up every scan. Is there a way to get rid of it with AVG? It says it goes to quarantine but every scan grabs it again.
Hi Terry,
Thank you for sharing the screenshot.
Upon checking, we request you to delete the file in the local path C:\Windows\Temp-avg\ and then scan for the issue.
If the issue still exist, please keep us posted.
We will offer you an additional support of remote technician to access your computer and fix the issue.
Thank you.
Wont allow me to delete the file/folder
Thank you for notifying us, Terry.
We'd suggest you take advantage of our free additional support.
To connect with them, follow the steps that have been sent to you via email.
Thank you.