I keep receiving the message that the AVG software is not compatible with the new windows software update. I've tried updating the AVG software and I still got the message. I've uninstalled AVG and searching the directory there is no record of it. Back to the windows upgrade and I still get the AVG needs to be manually removed. I'm lost on how to get past this message.
Hello Thomas,
We will help you in resolving the issue.
Possibly, this could have happened due to changes in Windows Update. Let's remove the traces of AVG from its folders and refer the below steps for the instructions:
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files.
5. Type C: and press enter, delete AVG remover folder.
Please go to c: drive-> program files and delete the AVG files.
After performing these actions, restart your PC and verify the status. Keep us posted here.