Tom, Have a look @ the Kishore (AVG Technologies) posting in this link (https://support.avg.com/answers?id=906b0000000DLeCAAW).
AVG Guru
I have started to use windows 10 and after apparently loading AVG suc the secessfully I now see a "Failed to Update" message. The message then states "Update has detexcted a running installation. Complete that installation before starting update. I also purchased the support package for $19.95 and done of the links work
Tom, Have a look @ the Kishore (AVG Technologies) posting in this link (https://support.avg.com/answers?id=906b0000000DLeCAAW).
AVG Guru
Hello Tom.
Please follow the suggestions mentioned in the article provided by Alan and it should help you to fix your issue.
Please contact us back should you need any further assistance. Thank you.