Hello Beth.
I apologize for the delay in response to you. Upon reviewing your account, I see that you have purchased AVG Internet Security. To reinstall AVG Internet Security at first please uninstall all AVG product using AVG remover tool and then try reinstall AVG back in your pc.
I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To install AVG Internet Security back in your pc please use the following link http://files-download.avg.com/inst/av/avg_isc_stb_all_2015_ltst_205.exe . Please feel free to contact us back for any further assistance. Thank you.
I have used AVG Internet Security for a number of years. I also have Windows 10 pro, with the technical preview build 10532 (latest build). I have had no issues with AVG staying installed or in rare cases, having to reinstall it after an upgrade. Now file is somehow corrupted. When I try to install I keep getting errors, MSI error, firewall error. This has been going on for a couple of weeks. Please help! I want my AVG security back.
Hello Beth.
I apologize for the delay in response to you. Upon reviewing your account, I see that you have purchased AVG Internet Security. To reinstall AVG Internet Security at first please uninstall all AVG product using AVG remover tool and then try reinstall AVG back in your pc.
I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe