Windows 10 & AVG Int Ult error side by side event error every day

General discussion
5

Hi Ranjani,
Thanks for reply and details on how to fix problem.

Done all of the above and so far so good. almost 40 hours since repair and no cra.sh / lock up of system yet.

Cheers
Phil

1

Hi all, anyone had or have this problem?

Windows 10 64bit Alienware Aurora R3 system, keeps locking up where I have to do a hard shut and reboot.
These are the details of Windows event log for the date and time. It is happening almost everyday.
Side By Side event.
Log Name:      Application
Source:        SideBySide
Date:          24/04/2017 1:27:48 PM
Event ID:      33
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Clientwo
Description:
Activation context generation failed for "C:\Program Files (x86)\AVG\Antivirus\defs\17042300\aswEngin.dll". Dependent Assembly Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
Event Xml:

What does systrace do?

Thanks

Phil
4

Phil,

Sorry for the inconvenience and thank you for reaching out to us with your concerns.

Systrace is a computer security utility which limits an application's access to the system by enforcing access policies for system calls.

Make sure that you have not installed any other Antivirus program like McAfee, Norton, Kaspersky installed on your system? If so, please uninstall it.

Then try to install MSVCP DLL files using this link: http://www.microsoft.com/en-au/download/details.aspx?id=30679. Click on "download" and selct both 32 bit: VSU_4\vcredist_x86.exe and 64 bit: VSU_4\vcredist_x64.exe.

Repair avgclick.me/RepairAVG or reinstall http://avgclick.me/howtoreinstallAVG your AVG program to fix this issue. Please, feel free to let us know if you require any further assistance. Thank you.

2

Hi Ranjani,
Thanks for reply and details on how to fix problem.

Done all of the above and so far so good. almost 40 hours since repair and no cra.sh / lock up of system yet.

Cheers
Phil

3

Hello Phil,
We appreciate your efforts. Thank you for your kind reply and for your support of AVG products. It is customers like you that are helping to make AVG a household name.
Thank you.