We have AVG Premium. Can AVG fix Windows 10 Blue Screen?
Hello Tony,
We're sorry to know that you're facing this trouble.
We will certainly look into it and help you.
In order to understand your situation better, please let us know the below details.
Have you made any recent changes to your system?
Please take a snap of your BSOD error screen and share it to this post.
If you prefer with system restore, you can try the below steps,
- Try to get into the Windows Recovery Environment (e.g. by holding the power button during the boot logo and forcing a hard shutdown, this will trigger the recovery environment).
- If that does not work for the first time, then you need to hold down the power button during boot again.
- After a few restarts the Windows Recovery Environment started with the message “Recovery, It looks like Windows didn't load correctly”.
(Some manufacturers also allow you to enter Win Re by pressing some special combination of keys, e.g. Dell after powering up press F8.)
- Click on “See advanced repair options.
- Choose “Troubleshoot” then “Advanced option”
- Click on “System Restore”
- You have to choose user and fill password
- System Restore is opened, Click on “Next”
- Select the restore point that is dated before the issue started,
- Select the restore point that is dated before the issue started.
- Click on “Next” and then restart your PC by clicking on “Finish”.
- After restart should the previous state of Windows be restored.
Troubleshooting a PC crash or blue screen error (BSOD) Please try the above steps and let us know if its help you. Thank you.
Well noted your message, Tony.
Sure, please try the steps and let us know the status.
Hope, it will resolves the problem.
We didn't receive any videos, please try sharing the error screen as Jpeg/jpg file.
Thank you.
Hello Tony,
We're sorry to know that you're facing this trouble.
We will certainly look into it and help you.
In order to understand your situation better, please let us know the below details.
Have you made any recent changes to your system?
Please take a snap of your BSOD error screen and share it to this post.
If you prefer with system restore, you can try the below steps,
- Try to get into the Windows Recovery Environment (e.g. by holding the power button during the boot logo and forcing a hard shutdown, this will trigger the recovery environment).
- If that does not work for the first time, then you need to hold down the power button during boot again.
- After a few restarts the Windows Recovery Environment started with the message “Recovery, It looks like Windows didn't load correctly”.
(Some manufacturers also allow you to enter Win Re by pressing some special combination of keys, e.g. Dell after powering up press F8.)
- Click on “See advanced repair options.
- Choose “Troubleshoot” then “Advanced option”
- Click on “System Restore”
- You have to choose user and fill password
- System Restore is opened, Click on “Next”
- Select the restore point that is dated before the issue started,
- Select the restore point that is dated before the issue started.
- Click on “Next” and then restart your PC by clicking on “Finish”.
- After restart should the previous state of Windows be restored.
Troubleshooting a PC crash or blue screen error (BSOD) Please try the above steps and let us know if its help you. Thank you.
Thank you. I will try sometime this weekend to do this. The following video I have not tried at all. Blue screen looks like this video. I will let you know.