Windows 10 Home crashes during AVG scan

AVG Protection
3

Hello Econyer,
We apologize for the inconvenience. We understand that your laptop got crashed when running a scan in AVG free. We request you to run AVG repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG.
Thank you.

1

I have a new HP laptop running Windows 10 with AVG Free and it crashes during an AVG (Free) scan.
Our other laptop (Dell) is also new and is running Windows 10 (Home) and AVG Free but has no issues.
Has anyone had this problem?

2

Hello Econyer,
We apologize for the inconvenience. We understand that your laptop got crashed when running a scan in AVG free. We request you to run AVG repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG.
Thank you.